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HP Laptop Computer Battery Recall of Safety and Replacement Program


This January 2018, Hewlett-Packard (Hp) one of the known maker of notebook computer, voluntarily recalling its laptop or called notebook computer battery, including mobile workstations for safety concerns. And they provide replacement programs to all its customers affected.

This battery is potential to overheat, prone to fire and burn hazards to customers. So it is extremely important to check whether your laptop is one of this affected batteries.

This battery recall only involves of all models uses lithium-ion batteries for Hp Notebook computers and mobile workstations. Not involve the personal computer (PC) itself.

To check whether your Laptop model is one of this battery recalling, please check this link if one of those affected. Hp Battery Program

The following tables are the models of HP Notebook affected of this recalling:

HP Probook 640 G2
HP ProBook 640 G3

HP ProBook 645 G2
HP ProBook 645 G3

HP ProBook 650 G2
HP ProBook 650 G3

HP ProBook 655 G2
HP ProBook 655 G3
HP ZBook 17 G3
HP ZBook 17 G4

HP ZBook Studio G3

HP x360 310 G2

HP Pavilion x360


HP 11
HP 11 Notebook PC

The Hp company providing battery replacement program of all authorized service center world wide of all models affected by this recall. And they made programs updates called "Battery Safety Mode" for the BIOS system. This program identifies battery as eligible for replacement and prevent it from overheating.

For this update, visit your Hp authorized service center for additional information. 

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