Pass CSS NC2 TESDA Exam

Pass CSS NC2 TESDA EXAM
Courtesy: Core Institute Of Technology- Davao City

This new course under the TESDA curriculum called, COMPUTER SYSTEM SERVICING(CSS NC II) is the predecessor of the former computer course called, Computer Hardware Servicing(CHS NCII). Through this new curriculum, all the CHS NC2 holder needs to take the exam for this new course. But if you passed now the competencies and competencies of the CHS, you can ask only for the training of the competencies that you have not taken under the CSS NC2 training regulations. Read the below CORE Competencies of this new course.

In order to check yourselves as CHS NC2 holder that you’re capable to take the exam. Check the below information of the training regulations. I only omitted the other information because it’s too long. But I picked up rather the very important, such as the Competency Standards, BASIC, common, and the core competencies. If you want the whole Training Regulations(TR) of this course, just use the contact page of this course or email me in this email address greencomval@gmail.com

But a reminder to all, this is not a leakage for the exam but this is a part of the Training Regulations (TR). If you wanted to pass the exam, all you need is to check and study. The Base of the competency standards of this course written below.



SECTION 2 COMPETENCY STANDARDS

This section gives the details of the contents of the core units of competency required for COMPUTER SYSTEMS SERVICING NC II.

BASIC COMPETENCIES


UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
UNIT CODE : 500311105

UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.


ELEMENT
PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Obtain and convey workplace information 1.1 Specific and relevant information is accessed from appropriate sources
1.2 Effective questioning, active listening and speaking skills are used to gather and convey information
1.3 Appropriate medium is used to transfer information and ideas
1.4 Appropriate non- verbal communication is used
1.5 Appropriate lines of communication with supervisors and colleagues are identified and followed
1.6 Defined workplace procedures for the location and storage of information are used
1.7 Personal interaction is carried out clearly and concisely
2. Participate in workplace meetings and discussions 2.1 Team meetings are attended on time
2.2 Own opinions are clearly expressed and those of others are listened to without interruption
2.3 Meeting inputs are consistent with the meeting purpose and established protocols
2.4 Workplace interactions are conducted in a courteous manner
2.5 Questions about simple routine workplace procedures and maters concerning working conditions of employment are asked and responded to
2.6 Meetings outcomes are interpreted and implemented
3. Complete relevant work related documents 3.1 Range of forms relating to conditions of employment are completed accurately and legibly
3.2 Workplace data is recorded on standard workplace forms and documents
3.3 Basic mathematical processes are used for routine calculations
3.4 Errors in recording information on forms/ documents are identified and properly acted upon
3.5 Reporting requirements to supervisor are completed according to organizational guidelines


UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT

UNIT CODE : 500311106
UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.


ELEMENT
PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Describe team role and scope 1.1. The role and objective of the team is identified from available sources of information
1.2. Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources
2. Identify own role and responsibility within team 2.1. Individual role and responsibilities within the team environment are identified
2.2. Roles and responsibility of other team members are identified and recognized
2.3. Reporting relationships within team and external to team are identified
3. Work as a team member 3.1. Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives
3.2. Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context
3.3. Observed protocols in reporting using standard operating procedures
3.4. Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.


UNIT OF COMPETENCY: PRACTICE CAREER PROFESSIONALISM

UNIT CODE : 500311107

UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes in promoting career growth and advancement.



ELEMENT
PERFORMANCE CRITERIA
Italicized terms are elaborated in the
Range of Variables
1. Integrate personal objectives with organizational goals 1.1 Personal growth and work plans are pursued towards improving the qualifications set for the profession
1.2 Intra- and interpersonal relationships is are maintained in the course of managing oneself based on performance evaluation
1.3 Commitment to the organization and its goal is demonstrated in the performance of duties
2. Set and meet work priorities 2.1 Competing demands are prioritized to achieve personal, team and organizational goals and objectives.
2.2 Resources are utilized efficiently and effectively to manage work priorities and commitments
2.3 Practices along economic use and maintenance of equipment and facilities are followed as per established procedures
3. Maintain professional growth and development 3.1 Trainings and career opportunities are identified and availed of based on job requirements
3.2 Recognitions are sought/received and demonstrated as proof of career advancement
3.3 Licenses and/or certifications relevant to job and career are obtained and renewed


UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
UNIT CODE : 500311108
UNIT DESCRIPTOR : This unit covers the outcomes required to comply with regulatory and organizational requirements for occupational health and safety.

ELEMENT
PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Identify hazards and risks 1.1 Safety regulations and workplace safety and hazard control practices and procedures are clarified and explained based on organization procedures
1.2 Hazards/risks in the workplace and their corresponding indicators are identified to minimize or eliminate risk to co-workers, workplace and environment in accordance with organization procedures
1.3 Contingency measures during workplace accidents, fire and other emergencies are recognized and established in accordance with organization procedures
2. Evaluate hazards and risks 2.1 Terms of maximum tolerable limits which when exceeded will result in harm or damage are identified based on threshold limit values (TLV)
2.2 Effects of the hazards are determined
2.3 OHS issues and/or concerns and identified safety hazards are reported to designated personnel in accordance with workplace requirements and relevant workplace OHS legislation
3. Control hazards and risks 3.1 Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently followed
3.2 Procedures for dealing with workplace accidents, fire and emergencies are followed in accordance with organization OHS policies
3.3 Personal protective equipment (PPE) is correctly used in accordance with organization OHS procedures and practices
3.4 Appropriate assistance is provided in the event of a workplace emergency in accordance with established organization protocol
4. Maintain OHS awareness 4.1 Emergency-related drills and trainings are participated in as per established organization guidelines and procedures
4.2 OHS personal records are completed and updated in accordance with workplace requirements

COMMON COMPETENCIES
UNIT TITLE : APPLY QUALITY STANDARDS

UNIT CODE : 506315202
UNIT DESCRIPTOR : This unit covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements.


ELEMENTS PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Assess quality of received materials 1.1. Work instruction is obtained and work is carried out in accordance with standard operating procedures.
1.2. Received ­­ ­materials are checked against workplace standards and specifications.
1.3. Faulty materials related to work are identified and isolated.
1.4. Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures.
1.5. Faulty materials are replaced in accordance with workplace procedures.
2. Assess own work 2.1. Documentation relative to quality within the company is identified and used.
2.2. Completed work is checked against workplace standards relevant to the task undertaken.
2.3. Errors are identified and isolated.
2.4. Information on the quality and other indicators of production performance are recorded in accordance with workplace procedures.
2.5. In cases of deviations from specific quality standards, causes are documented and reported in accordance with the workplace’ s standards operating procedures.
3. Engage in quality improvement 3.1. Process improvement procedures are participated in relative to workplace assignment.
3.2. Work is carried out in accordance with process improvement procedures.
3.3. Performance of operation or quality of product of service to ensure customer satisfaction is monitored.


UNIT TITLE : PERFORM COMPUTER OPERATIONS

UNIT CODE : 506311203
UNIT DESCRIPTOR : This unit covers the knowledge, skills, attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software.


ELEMENTS PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Plan and prepare for task to be taken undertaken 1.1. Requirements of task are determined in accordance with the required output.
1.2. Appropriate hardware and software are selected according to task assigned and required outcome.
1.3. Task is planned to ensure that OH & S guidelines and procedures are followed.
1.4. Client -specific guidelines and procedures are followed.
1.5. Required data security guidelines are applied in accordance with existing procedures.
2. Input data into computer 2.1. Data are entered into the computer using appropriate program/application in accordance with company procedures.
2.2. Accuracy of information is checked and information is saved in accordance with standard operating procedures.
2.3. Inputted data is stored in storage media according to requirements.
2.4. Work is performed within ergonomic guidelines.
3. Access information using computer 3.1. Correct program/application is selected based on job requirements.
3.2. Program/application containing the information required is accessed according to company procedures.
3.3. Desktop icons are correctly selected, opened and closed for navigation purposes.
3.4. Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards.


4. Produce output/ data using computer system 4.1. Entered data are processed using appropriate software commands.
4.2. Data are printed out as required using computer hardware /peripheral devices in accordance with standard operating procedures.
4.3. Files and data are transferred between compatible systems using computer software, hardware/peripheral devices in accordance with standard operating procedures.
5. Use basic functions of a www-browser to locate information 5.1. Information requirements for internet search are established.
5.2. Browser is launched.
5.3. Search engine is loaded.
5.4. Appropriate search criteria/or URL of site is entered.
5.5. Relevant links are followed to locate required information.
5.6. Useful pages are bookmarked or printed as required.
6. Maintain computer equipment and systems 6.1. Procedures for ensuring security of data, including regular back-ups and virus checks are implemented in accordance with standard operating procedures.
6.2. Basic file maintenance procedures are implemented in line with the standards operating procedures.


UNIT TITLE : PERFORM MENSURATION AND CALCULATION
UNIT CODE : ELC311201
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes and values needed identify, care, handle and use measuring instruments


ELEMENT
PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Select measuring instruments 1.1. Object or component to be measured is identified
1.2. Correct specifications are obtained from relevant source
1.3. Measuring tools are selected in line with job requirements
2. Carry out measurements and calculation 2.1. Appropriate measuring instrument is selected to achieve required outcome
2.2. Accurate measurements are obtained for job
2.3. Calculation needed to complete work tasks are performed using the four basic process of addition (+), subtraction (-), multiplication (x), and division (/)
2.4. Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks.
2.5. Numerical computation is self-checked and corrected for accuracy
2.6. Instruments are read to the limit of accuracy of the tool.
3. Maintain measuring instruments 3.1. Measuring instruments are not dropped to avoid damage
3.2. Measuring instruments are cleaned before and after using.
3.3. Proper storage of instruments undertaken according to manufacturer’s specifications and standard operating procedures.


UNIT TITLE : PREPARE AND INTERPRET TECHNICAL DRAWING
UNIT CODE : ELC311202
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams, engineering abbreviation and drawings, symbols, dimension.


ELEMENT

PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Identify different kinds of technical drawings 1.1. Correct technical drawing is selected according to job requirements.
1.2. Technical drawings are segregated in accordance with the types and kinds of drawings
2. Interpret technical drawing 2.1. Components, assemblies or objects are recognized as required.
2.2. Dimensions of the key features of the objects depicted in the drawing are correctly identified.
2.3. Symbols used in the drawing are identified and interpreted correctly.
2.4. Drawing is checked and validated against job requirements or equipment in accordance with standard operating procedures.
3. Prepare/make changes to electrical/electronic schematics and drawings 3.1. Electrical/electronic schematic is drawn and correctly identified.
3.2. Correct drawing is identified, equipment are selected and used in accordance with job requirements.
4. Store technical drawings and equipment /instruments 4.1. Care and maintenance of drawings are undertaken according to company procedures.
4.2. Technical drawings are recorded and inventory is prepared in accordance with company procedures.
4.3. Proper storage of instruments is undertaken according to company procedures.


UNIT TITLE : USE HAND TOOLS
UNIT CODE : ELC724201
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools.


ELEMENT

PERFORMANCE CRITERIA

Italicized terms are elaborated in the Range of Variables
1. Plan and prepare for tasks to be undertaken 1.1. Tasks to be undertaken are properly identified
1.2. Appropriate hand tools are identified and selected according to the task requirements
2. Prepare hand tools 2.1. Appropriate hand tools are checked for proper operation and safety
2.2. Unsafe or faulty tools are identified and marked for repair according to standard company procedure
3. Use appropriate hand tools and test equipment 3.1. Tools are used according to tasks undertaken
3.2. All safety procedures in using tools are observed at all times and appropriate personal protective equipment (PPE) are used
3.3. Malfunctions, unplanned or unusual events are reported to the supervisor
4. Maintain hand tools 4.1. Tools are not dropped to avoid damage
4.2. Routine maintenance of tools undertaken according to standard operational procedures, principles and techniques
4.3. Tools are stored safely in appropriate locations in accordance with manufacturer’s specifications or standard operating procedures


UNIT TITLE : TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS CIRCUIT
UNIT CODE : ELC724202
UNIT DESCRIPTOR : This unit covers the knowledge, skills, (and) attitudes and values needed to terminate and connect electrical wiring and electronic circuits


ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Plan and prepare for termination/connection of electrical wiring/electronics circuits 1.1. Materials are checked according to specifications and tasks
1.2. Appropriate tools and equipment are selected according to tasks requirements
1.3. Task is planned to ensure OH & S guidelines and procedures are followed
1.4. Electrical wiring/electronic circuits are correctly prepared for connecting/termination in accordance with instructions and work site procedures
2. Terminate/connect electrical wiring/electronic circuits 2.1. Safety procedures in using tools are observed at all times and appropriate personal protective equipment are used
2.2. All work undertaken safely in accordance with the workplace and standard procedures
2.3. Appropriate range of methods in termination/connection are used according to specifications, manufacturer’s requirements and safety
2.4. Correct sequence of operation is followed
2.5. Accessories used are adjusted, if necessary
2.6. Confirm termination/connection undertaken successfully in accordance with job specification
3. Test termination/ connections of electrical wiring/electronics circuits 3.1. Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment
3.2. Wiring and circuits are checked using specified testing procedures
3.3. Unplanned events or conditions are responded to in accordance with established procedures


UNIT OF COMPETENCY: Test electronic components
UNIT CODE : ELC724205
DESCRIPTON : This unit covers the knowledge, skills and attitudes required to test electronic components. It includes competencies in determining the criteria for testing electronics components, planning an approach for component testing, testing the components and evaluating the testing process.


ELEMENTS

PERFORMANCE CRITERIA

(Italicized bold terms are elaborated in the range of variables)
1. Determine criteria for testing electronics components 1.1 Work instructions are obtained and clarified based on job order or client requirements
1.2 Responsible person is consulted for effective and proper work coordination
1.3 Data sheets/Application notes are obtained and interpreted based on manufacturer’s specifications
1.4 Testing criteria are defined to ensure that components meet technical and quality requirements
1.5 Document and communicate testing criteria to relevant personnel
2. Plan an approach for component testing 2.1 Various testing methods are Identified based on types of electronic components
2.2 Characteristics and appropriateness of testing methods to be used during development and on completion is determined
2.3 Testing methods are considered/selected in relation to appropriate testing strategy
2.4 Plan for testing components is developed at specified points during development and on completion
2.5 Required test & measuring instruments and tools are prepared and checked in accordance with established procedures
2.6 Records system is established to document testing results, including problems and faults
3. Test components 3.1 Testing methods are applied to ensure that products meet creative, production and technical requirements
3.2 Problems and faults detected by testing are recorded and remedial steps taken in records system is documented
3.3 Problems and faults detected during testing are resolved in accordance with agreed project or industry practice
3.4 Evaluate final products against the previously determined criteria
3.5 Testing process is documented and summarized evaluation report is submitted to relevant personnel
4. Evaluate the testing process 4.1 Testing methods that were successful and those that led to difficulties are identified based on industry standards
4.2 Testing process and records system are evaluated based on standard procedures
4.3 Test results/findings are documented for subsequent components testing.


CORE COMPETENCIES
UNIT TITLE : INSTALL AND CONFIGURE COMPUTER SYSTEMS
UNIT CODE : ELC724331
UNIT DESCRIPTOR : This unit covers the outcomes required in installing and configuring desktop and workstation computers systems. It consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices, and install application software as well as to conduct testing and documentation.


ELEMENT

PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1 Assemble computer hardware 1.1 Unit assembly is planned and prepared to ensure OH&S policies and procedures are followed in accordance with systems requirements
1.2 Materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements
1.3 Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety
1.4 Computer hardware is assembled in accordance with established procedures and systems requirements
1.5 Basic-input-output-system (BIOS) configuration is performed in accordance with hardware requirements.
2 Prepare installer 2.1 Portable bootable devices are created in accordance with software manufacturer instruction
2.2 Customized installers are prepared in accordance with software utilization guide and end user agreement.
2.3 Installation of portable applications are carried out in accordance with software user guide and software license
3 Install operating system and drivers for peripherals/ devices 3.1 Operating system (OS) is installed in accordance with established installation procedures and to comply with end-user requirements
3.2 Peripherals/devices drivers are installed and configured in accordance with manufacturer’s instructions and/or OS installation procedures.
3.3 OS and drivers updates/patches are accessed and installed in accordance with manufacturer’s recommendations and requirements
3.4 On-going checks of the quality of the work are undertaken in accordance with established procedures


4 Install application software 4.1 Application software are installed based on software installation guides, end-user requirements and software license agreement
4.2 Variation to application software installation is carried out in accordance to customer/client requirements
4.3 Software updates are accessed and installed in accordance with manufacturer’s recommendations and requirements
5 Conduct testing and documentation 5.1 Devices / systems and/or installation is tested to determine whether it conforms to requirements
5.2 Stress test is conducted to ensure reliability of equipment in accordance with manufacturer’s instructions and system requirements
5.3 5S and 3Rs are followed according to environmental policies
5.4 Documentation in relation to the test is forwarded to appropriate personnel and/or authority in accordance with requirements


UNIT TITLE : SET-UP COMPUTER NETWORKS
UNIT CODE : ELC724332
UNIT DESCRIPTOR : This unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO) systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless access point/repeater configuration as well as to inspect and test the configured computer networks.


ELEMENT

PERFORMANCE CRITERIA
Italicized items are elaborated in the range of Variables
1 Install network cables 1.1 Cable routes are determined and planned in accordance with network design and actual installation site.
1.2 Network materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements
1.3 Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety
1.4 Appropriate personal protective equipment is used and OHS policies and procedures are followed
1.5 Copper cable splicing is performed based on Electronic Industries Alliance/Telecommunications Industry Association (EIA/TIA) standards
1.6 Network cables and cable raceway are installed in accordance with established procedures and installation requirements
1.7 Installation work is performed and is checked to ensure no unnecessary damage has occurred and complies with requirements
1.8 OHS standards and 5S principles are followed according to enterprise requirements
1.9 Excess components and materials are disposed of based on WEEE directives and 3Rs waste management program.
2 Set network configuration 2.1 Network connectivity of each terminal is checked in accordance with network design.
2.2 Any fault or problem in the network system is diagnosed and remedied in line with the standard operating procedures.
2.3 Network interface card (NIC) settings are configured in accordance with network design.
2.4 Communication checking between terminals are carried out in accordance with OS network configuration guides
2.5 Unplanned events or conditions are responded to in accordance with established procedures


3 Set router/Wi-Fi/ wireless access point/repeater configuration 3.1 Client Device systems settings are configured in accordance with manufacturers’ instructions and end-user preferences
3.2 Local area network (LAN) port is configured in accordance with manufacturers’ instructions and network design
3.3 Wide area network (WAN) port is configured in accordance with manufacturers’ instructions and network design
3.4 Wireless settings are configured in accordance manufacturers’ instructions, network design and end-user preferences
3.5 Security/Firewall/Advance settings are configured in accordance with manufacturers’ instructions and end-user preferences
4 Inspect and test the configured computer networks 4.1 Final inspections are undertaken to ensure that the configuration done on the computer networks conforms with the manufacturer’s instruction/manual
4.2 Computer networks are checked to ensure safe operation.
4.3 Reports are prepared/completed according to company requirements.


UNIT TITLE : SET-UP computer servers
UNIT CODE : ELC724333
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed to set-up computer servers for LANs and SOHO systems. It consists of competencies to set-up user access and configures network services as well as to perform testing, documentation and pre-deployment procedures.


ELEMENT

PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Set-up user access 1.1 User folder is created in accordance with network operating system (NOS) features
1.2 User access level is configured based on NOS features and established network access policies/end-user requirements.
1.3 Security check is performed in accordance with established network access policies/end-user requirements.
2. Configure network services 2.1. Normal functions of server are checked in accordance with manufacturer’s instructions
2.2. Required modules /add-ons are installed/updated based on NOS installation procedures
2.3. Network services to be configured are confirmed based on user/system requirements
2.4. Operation of network services are checked based on user/system requirements
2.5. Unplanned events or conditions are responded to in accordance with established procedures
3. Perform testing, documentation and pre-deployment procedures 3.1. Pre-deployment procedures is undertaken based on enterprise policies and procedures
3.2. Operation and security check are undertaken based on end-user requirements
3.3. Reports are prepared/completed according to enterprise policies and procedures.


UNIT TITLE : MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
UNIT CODE : ELC724334
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks.


ELEMENT

PERFORMANCE CRITERIA

Italicized items are elaborated in the range of Variables
1. Plan and prepare for maintenance and repair 1.1. Maintenance and/or Diagnosis of faults is planned and prepared in line with job requirements.
1.2. Tools, equipment and testing devices needed for the maintenance are obtained and checked for correct operation and safety
1.3. Materials necessary to complete the work are obtained in accordance with established procedures and checked against job requirements.
1.4. OHS policies and procedures are followed in line with job requirements.
1.5. Computer systems and networks for maintenance are checked against job/service order or instructions and specifications.
2. Maintain computer systems and networks 2.1. Appropriate personal protective equipment is used in line with standard procedures.
2.2. Normal function of computer systems and networks are checked in accordance with manufacturer’s instructions.
2.3. Scheduled/periodic maintenance is performed in accordance with manufacturer’s requirements.
2.4. Where necessary, needed repairs/replacements are made in accordance with established procedures.
2.5. Unplanned events or conditions are responded to in accordance with established procedures
3. Diagnose faults of computer systems and networks 3.1. Appropriate personal protective equipment is used in line with standard procedures.
3.2. Faults or problems in the computer systems and networks are diagnosed according to requirements and in line with the standard procedures.
3.3. Contingency measures are managed and implemented in accordance with established procedures
3.4. Unplanned events or conditions are responded to in accordance with established procedures


4. Rectify/correct defects in computer systems and networks 4.1. Appropriate personal protective equipment is used in line with standard procedures.
4.2. Defective components or parts are replaced or corrected without damage to the surrounding environment or services
4.3. Adjustments, if necessary are made in accordance with established procedures
4.4. Unplanned events or conditions are responded to in accordance with established procedures.
5. Inspect and test the computer systems and networks 5.1. Final inspections are undertaken to ensure that the testing conducted on the device conforms with the manufacturer’s instruction/manual
5.2. Computer systems and networks are checked/tested to ensure safe operation.
5.3. OHS standards and 5S principles are followed according to enterprise policies
5.4. Work site is cleaned and cleared of all debris and left in safe condition in accordance with company procedures
5.5. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management program.
5.6. Report is prepared and completed according to company requirements


SECTION 3 TRAINING STANDARDS


These guidelines are set to provide the Technical and Vocational Education and Training (TVET) providers with information and other important requirements to consider when designing training programs for Computer Systems Servicing NC II.

3.1. CURRICULUM DESIGN



Course Title: COMPUTER SYSTEMS SERVICING NC Level: NC II
Training Hours: 40 Hours (Basic)
80 Hours (Common)
160 Hours (CORE)
------------------------------
280 Hours – TOTAL


Course Description:

This course is designed to develop & enhance the knowledge, skills, & attitudes of a Computer Systems Service Technician, in accordance with industry standards. It covers the basic and common competencies in addition to the core competencies such as to install and configure computers systems, set-up computer networks and servers and to maintain and repair computer systems and networks.


To obtain this, all units prescribed for this qualification must be achieved:

BASIC COMPETENCIES

(40 hours)

Unit of Competency Learning Outcomes Methodology Assessment Approach
1. Participate in workplace communication 1.1 Obtain and convey workplace information.
1.2 Complete relevant work related documents.
1.3 Participate in workplace meeting and discussion.
Group discussion
Interaction
· Demonstration
· Observation
· Interviews/ questioning
2. Work in a team environment 2.1 Describe and identify team role and responsibility in a team.
2.2 Describe work as a team member.
Discussion
Interaction
· Demonstration
· Observation
· Interviews/ questioning
3. Practice career professionalism 3.1 Integrate personal objectives with organizational goals.
3.2 Set and meet work priorities.
3.3 Maintain professional growth and development.
Discussion
Interaction
· Demonstration
· Observation
· Interviews/ questioning
4. Practice occupational health & safety 4.1 Identify hazards and risks.
4.2 Evaluate hazard and risks
4.3 Control hazards and risks
4.4 Maintain occupational health and safety awareness
Discussion
Plant tour
Symposium
· Observation
· Interview

COMMON COMPETENCIES

(80 hours)

Unit of Competency Learning Outcomes Methodology Assessment Approach


1. Apply Quality Standards 1.1. Assess quality of received materials
1.2. Assess own work
1.3. Engage in quality improvement
§ Field trip
§ Symposium
§ Problem solving
§ Simulation
§ Individualize learning
§ On the job training
§ Demonstration & questioning
§ Observation & questioning
§ Third party report
2. Perform Computer Operation 2.1. Plan and prepare for task to be taken undertaken
2.2. Input data into computer
2.3. Access information using computer
2.4. Produce output/ data using computer system
2.5. Use basic functions of a www-browser to locate information
2.6. Maintain computer equipment and systems
§ Modular
§ Film showing
§ Computer based training (e-learning)
§ Project method
§ On the job training
§ Demonstration & questioning
§ Observation & questioning
§ Third party report
§ Assessment of output product
§ Portfolio
§ Computer based assessment
3. Perform Mensuration and Calculation 3.1. Select measuring instruments
3.2. Carry out measurement and calculation
3.3. Maintain measuring instruments
§ Self- paced/ modular
§ Demonstration
§ Small group discussion
§ Distance learning
§ Written/Oral examination
§ Practical demonstration
4. Prepare and Interpret Technical Drawings 4.1. Identify different kinds of technical drawings
4.2. Interpret technical drawing
4.3. Prepare/make changes on electrical/electronic schematic and drawings
4.4. Store technical drawings and equipment/ instruments
§ Lecture/ demonstration
§ Dualized training
§ Distance learning
§ Written /oral
§ examinations
§ Direct
§ observation
§ Project method
§ interview
5. Use Hand Tools 5.1. Plan and prepare for task to be undertaken
5.2. Prepare hand tools
5.3. Use appropriate hand tools and equipment
5.4. Maintain hand tools
§ Lecture / Demonstration
§ Distance learning
§ Film Showing
§ Written/Oral examination
§ Practical demonstration
§ Observation & questioning


6. Terminate and Connect Electrical wiring and Electronic Circuit 6.1 Plan and prepare for termination/connection of electrical wiring/electronic circuits
6.2 Terminate/connect electrical wiring/electronic circuits
6.3 Test termination/ connection of electrical wiring /electronics circuits
§ Film Viewing
§ Individualized Learning
§ Direct Student Laboratory Experience
§ On-the-Job Training
§ Project Method
§ Demonstration and Questioning
§ Assessment of Output Product
7. Test electronic components 7.1 Determine criteria for testing electronics components
7.2 Plan an approach for component testing
7.3 Test components
7.4 Evaluate the testing process
§ Film Viewing
§ Individualized Learning
§ Direct Student Laboratory Experience
§ On-the-Job Training
§ Project Method
§ Demonstration and Questioning
§ Assessment of Output Product

CORE COMPETENCIES
(160 hours)

Unit of Competency Learning Outcome
Methodology
Assessment Approach
1. Install and configure computer systems

1.1. Assemble computer hardware

1.2. Install operating system and drivers for peripherals/ devices.

1.3. Install the computer application software

1.4. Conduct testing and documentation

· Lecture
· Discussion
· Demonstration
· Viewing multimedia
· Written examination
· Practical examination
2. Set-up computer networks

2.1. Install network cables

2.2. Set network configuration

2.3. Set router/Wi-Fi/ wireless access point/repeater configuration

2.4. Inspect and test the configured computer networks

· Lecture
· Discussion
· Demonstration
· Viewing multimedia
· Written examination
· Practical examination
3. Set-up Computer Servers

3.1. Set-up user access

3.2. Configure network services

3.3. Perform testing, documentation and pre-deployment practices

· Lecture
· Discussion
· Demonstration
· Viewing multimedia
· Written examination
· Practical examination
4. Maintain and repair computer systems and networks

4.1. Plan and prepare for maintenance and repair

4.2. Maintain computer systems and networks

4.3. Diagnose faults of computer systems

4.4. Rectify/correct defects in computer systems

4.5. Inspect and test the computer systems and networks

· Lecture
· Discussion
· Demonstration
· Viewing multimedia
· Written examination
· Practical examination


I say again this is not a leakage of exam, but this is a part of the training regulations of the Computer System Servicing under the new curriculum of TESDA Computer course. All the above information I only picked the important part that we need to practice and study in order to pass this exam. But the entire of this is Training Regulation or (TR). These are the use of the TECHVOC school who are accredited under the TESDA regulations. All we need to do is to study and check whether your skills as Computer Technician is capable to perform the CSS NC2 exam, if not you rather to send yourselves for the training of this course.

If you need the entire training regulations(TR) of this course, you can use the contact page of this site or email me in directly to this email add: greencomval@gmail.com
Pass CSS NC2 TESDA Exam Arnel Cartoneros 5 of 5
Courtesy: Core Institute Of Technology- Davao City This new course under the TESDA curriculum called, COMPUTER SYSTEM SERVICING(C...
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About Arnel Cartoneros

Arnel is a Blog creator and writer, A founder and publisher of www.combinebasic.com and www.nuggetro.info. Part time Computer Instructor, Computer And Electronic Technician, And performing job as Biomedical Machine Specialist. I'm an avid fan of social media and very interested in Technical information and innovation.